Advectus

Service and Tire Center DMS

Unleashing The DMS

For Today's Service and Tire Centers

The First Fully Integrated Cloud-based DMS for Service and Tire Centers 
Advectus is the most advanced and agile DMS available in the Service and Tire Center marketplace. It transforms the DMS experience for Service and Tire Centers, adapting to your current best practice processes while enhancing your operational efficiency. Advectus provides the advanced tools dealerships need to build stronger, more profitable relationships with today’s clients by improving the customer experience.
Service and Tire Center DMS Features

Service
  • Online Service Booking
  • Keep Customer Connected
  • Service Prediction and Reminders
  • Service Contracts
  • Mobile Vehicle Health Check
  • Workshop Planning
  • Smart Workshop Utilization Optimizer
  • Courtesy Vehicle Management
  • Workshop Control Dashboards and Analytics
  • Technician Mobile Workplace
  • Recommended Services
  • Deferred Services
  • Repeat Repair
  • PDI Management
  • Tire Hotel
  • Warranty Management
  • Sublet Management
  • 3rd Party Integration
  • Service Team Online Collaboration
Spare Parts
  • Master Data, Pricing & Discounts
  • Units of Measure
  • Kits & Item Groups
  • Supersession Management
  • Alternative & Additional Item Handling
  • Inventory Management
  • Demand Planning & Forecasting
  • POS Parts Sales
  • Barcode Scanning
  • 3rd Party Catalogue Integration
  • Dangerous Goods Handling
  • Coded Part Handling
  • Exchange Part Handling (Core Units)
  • Lost Sale Tracking
  • Backorder Handling
Customer Relationship Management (CRM)
  • Lead Management
  • Publishable Online Lead Forms
  • Lead Scoring
  • 3rd Party Lead Integration
  • Customer Consent & Data Privacy
  • Sales Force Automation
  • Cold Leads Reactivation
  • Customer Loyalty Program
  • Marketing Templates
  • Customer Feedback
  • Campaign Management
What Service and Tire Center Customers are Saying
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Service and Tire Center Dashboards
Your Data at Your Fingertips
Customer Dashboard
Advectus DMS allows Users to see the most pertinent customer information necessary for their role, keep track of customer sales, purchases, feedback, payment history, and more from a single system location.
Users never have to look further to find the customer information relevant to perform their most frequent tasks.
Vehicle Dashboard
Advectus DMS enables the User to see the most relevant vehicle data from one screen, covering its relationship to the owner and showing graph views of service history including financial values. The User can utilize the dashboard not only to see upcoming relevant service, open transactions, and check history, but also perform actions to reduce manual entry and increase efficiency.
Service Center Advisor Dashboard
The Advectus DMS standard role for Service Advisors covers not only the KPIs of their bonus targets but also the appointments and open repair orders in progress or on hold. The dashboard is the home screen of the role where the User accesses all of the most important functions.
Order Status Dashboard
The Order Status Dashboard makes control of the workshop visible to the User. understand by color or icon the status of your service orders and jobs in progress at a glance. Easily view the associated jobs, clocking, and technician remarks and even assign technicians, all without navigating into the service order.
Mobile Technician Dashboard
In one system location, the technician sees daily and carry-over tasks pending completion. Communication with Customers and internal departments is as simple as creating a task, adding a description or taking a picture of the damage or problem. and sending it to the customer for approval. Technicians can check previous notes, communiques and their own clocking, to be fully informed on the job at hand.
Parts Manager Dashboard
The Advectus DMS Standard Role for the Parts Manager covers not only the KPIs of the business area but also the inventory value and open total sales at a glance. The dashboard is the home screen of the role, where the user accesses all of the most important functions.
Loyalty Membership Dashboard
Retain your customers with an advanced Loyalty Membership Program. Reward points and awards are important to customers, so a well-thought-out customer loyalty program can differentiate you from the competition. The Advectus Customer Loyalty Solution delivers a robust, flexible loyalty program that enables you to create a solution that reflects the requirements of your customers.
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Is your DMS meeting expectations?
If old technology is hindering your ability to meet customer expectations, we can help.
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